How do you ensure that customers prefer your brand over your competitors? Today, this is a key question that determines the success of any business. The answer is ‘Operational Excellence’. Organisations need to distinguish themselves and really stand out. IT is playing a decisive role in this as companies turn to the cloud for its extreme flexibility and scalability. VMware provides you with the cloud management tools you need to develop a sustainable cloud adoption strategy.
Operational excellence is a strategy that aims to optimize the customer experience and service. For example, many companies invest in their supply chain to ensure that products are always in stock and can be quickly delivered. When an organisation succeeds in achieving operational excellence, it can often reap additional benefits such as cost savings and efficiency gains, which in turn provide a competitive advantage.
Meanwhile, customer expectations change and it becomes increasingly difficult to meet all demands. Downtime can be extremely costly, and not just in terms of financial loss. On top of the damage caused by a service or production failure, companies risk losing the trust of their customers after a negative experience. Even employee satisfaction can be seriously affected, as people want to work for a successful organisation.
The role of IT has changed significantly over the years. It is now the beating heart of each company, ensuring business continuity and increasing resilience. This also means that IT has an important place at the design table of a strategy for operational excellence.
Organisations have been looking at the cloud as a real gamechanger for years. Yet many companies are struggling to deliver on today’s business demands with yesterday’s infrastructure solutions. Cloud benefits like improved agility, flexibility and scalability are prompting businesses to quickly develop a cloud strategy. However, modern hybrid and multi cloud environments present new challenges that are too complex for traditional cloud management tools. Effective cloud management has therefore become a mandatory investment for any business that wants to avoid downtime and interruptions.
Organisations need a solution that helps them align their business needs with their cloud strategy. They want to be able to move to the cloud at their own pace and maintain existing investments in a consistent operating model across hybrid and multi cloud environments. Although there is a wide choice of solutions available, VMware is among the top vendors in hybrid cloud management. In fact, they have been named a leader in the acclaimed market report, The Forrester Wave™: Hybrid Cloud Management Q4 2020.
VMware’s vRealize Cloud Universal is designed to accelerate cloud adoption by giving you flexibility to deploy as SaaS or on premises, and move back and forth between these deployment options as your business needs change. Here are some of VMware’s benefits that help organisations become more agile, scalable and efficient, or in other words achieve operational excellence:
Cloud management can be decisive in achieving operational excellence, but it can also be an obstacle. That’s why you need to enable consistent deployment and operation of apps, infrastructure and platform services, from the data centre to the cloud to the edge. With a future-proof cloud strategy you can scale and extend your business and processes, while keeping your systems running at all times.
Learn more about how Insight can support cloud adoption in your organisation together with VMware.