Forgotten password or username?
On the login page beneath the "login" button click "username" or "password" depending on which you need...
I need to reset my password every time I login, how do I fix this?
This error often comes up if your browser has saved the incorrect username. On the login page and under the...
How do I set up a MyInsight account?
To upgrade your account to a MyInsight Account please contact your account manager or request an upgrade to...
How do I change my invoice address?
This can only be done by our credit control team. To make this change, your account manager will need a request in...
How do I add a new delivery address?
On the shipping and payment screen under the delivery address click "select alternate delivery address". Then on...
What are the benefits of being a MyInsight customer?
MyInsight is our e-commerce solution designed to simplify and automate IT procurement. We can customise our...
MyProducts is where your catalogue/product list of frequently ordered items is saved. Once built, users with the...
Once you've added an item to your basket click into your cart in the top right corner. You can save a quote by clicking...
In the top right corner of the website click "Tools" and then "Order history". On this page you can search for your...
Where can I download invoices?
In the top right corner of the website click "Tools" and then "Invoice history". On this page you can search for your...
Does the portal offer punchout integrations?
Yes, the portal can be integrated with many procurement systems so please contact EMEAE-Services2@insight.com...
Capabilities of E-invoicing & Ordering
Orders can be sent to Insight in a variety of formats (cXML, SAP IDoc) for automated processing, reducing the risk of human...
Once you have a "myInsight" account you unlock user permission controls which only become visible to account Admnistrators...
Can the portal support an approval path or process?
The portal has been configured to allow very flexible approval processes. For example you could have a group of...
How do I add new users to the account?
Contact your account administrator or account manager. If you are an administrator click "Tools" in the top right...
Please contact your assigned Account Manager or general sales...
How do I access my quick select menu?
In the top right corner click "Tools" and select "Home". This will link you to your account homepage and the quick...
How do I change my email address and other account information?
Please contact your assigned Account Manager or general...
How do I access my Cloud Portal?
The Cloud Portal only becomes available to customers once a Cloud product has been purchased. Once this step has been...
How do I switch billing address?
If you have been linked to multiple accounts you can switch between them by clicking the drop down arrow next to your...