What is the Microsoft CSP Program?

The Microsoft Cloud Solution Provider Program allows you as a cloud provider to sell Microsoft Cloud Service along with your own offerings and services. Customers are now enabled to get all IT services they need from on single cloud provider: you. You own the complete customer life-cycle through direct billing, provisioning, management, and support, which strengthens your customer relationship.

Microsoft has introduced the CSP program out of a strong belief that cloud is core. The past IT decennium has been turbulent with many productivity waves one after another, from which cloud and mobile stand out and collide in a new era of IT. A mobile-first, cloud-first work in which IT is always on and always up. Which trends are at the basis of this movement? Microsoft distinguishes four basic movements:

Benefits of Microsoft CSP for the IT cloud solution provider.

You are the first point of contract for your customers' needs. You own and control the billing cycle. You create unique financing options. You sell integrated offers and services - one sales motion to drive services, attach, and upsell. You receive in-product tools to directly provision, manage, and support your customers.

Direct Bill Partner or Indirect Reseller

Explore the 2021 changes in Microsoft CSP.

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Becoming a Direct Billing Partner

The Insight Cloud Program replaces many direct partner benefits from previous regulations, enabling you to expand your cloud business and deliver added value with reduced infrastructure and operational burdens.

Service Providers are encouraged to offer at least one managed service, custom IP service, or customer solution application, and have a customer billing and provisioning platform. Meeting these criteria qualifies you as a Microsoft direct bill partner; otherwise, you become an indirect reseller and must partner with a qualified Microsoft indirect provider. An exception is granted to authorised partners under the Qualified Multitenant Hoster (QMTH) program who offer one managed service, allowing them to remain direct bill partners without meeting the new requirements.

As a long-standing qualified indirect Microsoft provider, we offer the Insight Cloud Program. This program provides the infrastructure, support, and services necessary for a smooth transition into a CSP indirect reseller role.

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We help you:

✓ Create

Create a customer offer, set the price, and own the billing terms.

✓ Integrate

Integrate your own service offerings with Microsoft cloud services.

✓ Manage

Stay at the centre of the Microsoft cloud customer life-cycle.

The Insight Cloud Programme

The Insight Cloud Programme is a proven, comprehensive programme for Service Providers for customer ordering, billing, and license management for Microsoft Azure and Microsoft 365 cloud services.

At the heart of the Insight Cloud Programme is the Insight Cloud Management Portal (CMP), providing the infrastructure and expertise you need to successfully provision services for your customers in the cloud without complexity. In addition, you can bundle familiar Microsoft products and/or integrate with your own cloud services to differentiate in the market.

The Insight CSP includes:

✓ Global product catalogue

✓ White-label storefront for customer self-serve

✓ Licensing & consumption reports

✓ Invoices & customer statements

✓ Ability to manage customer licenses

✓ Ability to order on behalf of customers

✓ API data access

✓ Automated monthly or annual billing

Our Commitment To You

In modern IT, traditional licensing models are gradually being replaced by cloud consumption models. As far as Microsoft Azure and Microsoft 365 are concerned, more and more cloud services are only sold through Microsoft’s CSP programme. Rather than buying directly from Microsoft, Service Providers increasingly choose to partner with a qualified Microsoft CSP provider like us. We are committed to helping you succeed in the cloud.

Efficiency

Direct access to quickly and efficiently buy and manage your customers’ users, licenses and cloud subscriptions from one easy-to-use portal.

Continuity

Resolve issues quickly and accurately and meet your customers’ SLAs with Insight OneCall Support, extended by 24/7/365 Microsoft Premier Support, if needed.

Support

Maximise the potential of the Insight Cloud Programme and remove complexity with the assistance of our international, multi-lingual Customer Success Team.

Growth

Provide tailored CSP offerings and enable convenient self-service to your customers through a white-label storefront, allowing you to focus on business growth instead of fulfilment.

Success

Benefit from our additional services, e.g. to optimise licensing, align cloud and data centre offerings, provide a connected workforce, apply IoT, AI, advanced analytics.